Privacy policy


Privacy Policy
Effective Date: 29/04/2025

1. Introduction

Welcome to Volksmine Ltd. We are committed to safeguarding the privacy and security of your personal data in compliance with applicable data protection laws within the United Kingdom. This Privacy Policy outlines how we collect, process, store, and protect your information when you interact with our website.

2. Information We Collect

We may collect and process the following categories of information:

Personal Data: This includes but is not limited to your name, email address, telephone number, and any other data voluntarily provided when interacting with our website or services.

Technical and Usage Data: Information regarding your interaction with our website, including IP addresses, browser type, device information, pages accessed, and duration of visits.

Cookies and Tracking Technologies: We utilise cookies and similar technologies to enhance user experience and analyse traffic patterns. You may modify cookie preferences via your browser settings.

3. Lawful Basis and Use of Personal Data

We process personal data under the following lawful bases:

  • Performance of a Contract: To provide products or services requested by you.

  • Legitimate Interests: To analyse usage trends and improve website functionality.

  • Legal Obligations: To comply with applicable laws and regulatory requirements.

  • Consent: Where explicit consent is required, such as for marketing communications.

4. Disclosure of Personal Data

Your data may be shared under the following circumstances:

  • Service Providers: We may share personal data with third-party vendors assisting in website operations, logistics, or payment processing, all bound by confidentiality obligations.

  • Legal and Regulatory Requirements: Where disclosure is mandated by law, court order, or regulatory authority.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred to the successor entity.

5. Data Security and Retention

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, alteration, or loss. Data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Legal Rights

Under UK data protection laws, you have the following rights:

  • The right to access, rectify, or erase personal data.

  • The right to restrict or object to data processing.

  • The right to data portability where applicable.

  • The right to withdraw consent for processing where consent is the legal basis.

Requests to exercise these rights should be directed to us using the contact details provided below.

7. Third-Party Links

Our website may contain links to external sites. We assume no responsibility for the privacy practices of third-party websites. Users are encouraged to review the privacy policies of such websites before sharing personal data.

8. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any modifications will be reflected on this page, and where appropriate, users will be notified.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect data from minors, and any such data inadvertently collected will be deleted promptly upon discovery.

10. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the United Kingdom

By continuing to use the services of Volksmine Ltd, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree to these terms, you should refrain from using our website.

Contact Information:
Volksmine Ltd
Unit 1 Crusader Works, Elder Road
Stoke-On-Trent, ST6 2HD
Tel: 01782 833585
Email: sales@volksmine.co.uk